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Workers' comp case management · Since 2014

Nurse-led case management
built for speed and accountability.

PriMedical is a boutique partner for carriers, TPAs, and employers who need RN advocacy, transparent communication, and defensible documentation — without the bureaucracy of a national vendor.

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Program at a glance ● Nationwide coverage
48 hr
assignment SLA
10+ yr
avg RN experience
50
state coverage
  • 100% of cases reviewed by internal QA
  • Dedicated employer programs available
  • Catastrophic triage available 24/7
Need catastrophic triage? Start a referral →

The PriMedical difference

Boutique by design.
Accountable by default.

Carriers and TPAs come to us when national vendors feel slow, opaque, or impossible to audit. We pair experienced RNs with internal QA — so every update is nurse-authored, reviewed, and ready for your file.

  • 48-hour assignment standard
  • RN-authored documentation
  • Internal QA on every case
How it works

From referral to active nurse in days, not weeks

A straightforward intake model designed for adjusters and program managers who need visibility and speed.

01

Submit a referral

Send a case through our secure form or direct intake line — field, telephonic, or catastrophic.

02

RN assigned in 48 hours

We match an experienced nurse to the file, aligned to injury severity and jurisdiction.

03

QA-backed case management

Every update is nurse-authored and routed through internal QA before it reaches your team.

Why teams choose PriMedical

The elite-agency model of workers' comp — high-touch, transparent, and built around outcomes.

10+ years
Average case-manager experience
48hr standard
Assignment SLA from referral to active nurse
100% reviewed
Every case routed through internal QA
"They move faster than any vendor we use, and the nurse documentation is the cleanest our claims team reviews. PriMedical reads like an extension of our department."
VP of Claims National Workers' Comp Carrier
Built different

Three internal departments most competitors don't have

Medical Management, Quality Assurance, and Internal Audit operate as distinct functions — so every case is reviewed, documented, and accountable before it reaches your desk.

Medical Management

Clinical review, case strategy, and cross-party communication on every file.

Quality Assurance

Consistent standards, early escalation, and communication cadence you can audit.

Internal Audit

Ongoing oversight that protects program integrity, spend, and outcomes.

Employer Dedicated

Custom programs with direct employer visibility into cases and spend.

Ready to submit a referral?

48-hour assignment standard. Catastrophic triage available 24/7. Get a nurse on the case fast.

Submit a Case Referral